The post A Guide to Funding Future Investment – Raise new capital funds or is it time to sell up? appeared first on AGN International.
]]>Investing in new technologies and funding new skills and fresh talent, all while maintaining independence and your firms unique culture, is no doubt a tall order. The pressure to embrace and resolve these matters is relentless. Competitive pressure, productivity and workload pressure or the pressure of modernizing and transforming your business in the face of near constant developments in technology – all bring the need for capital funds into focus. Some firms rely on a strong balance sheet with reinvested profits. Others draw on modest capital injections from retained earnings, bank lending, or new equity partners, or external backing.
This AGN Global Business Voice publication synthesizes seven strategic capital-raising routes available to AGN member firms. Each has unique advantages, trade-offs. Their strategic fits depending on the firm’s objectives, risk appetite, and ownership philosophy.

Left, is an illustrative schematic comparing relative partner autonomy, timescale commitment and funding
potential between options. Individual circumstances and deal structures vary widely, impacting this assessment, and
below we explore the potential pros and cons of all these approaches.
On the move?
Tune into our mini podcast on Spotify at the end of this article for a quick summary of the key insights.
Below is AGNs checklist of matters you should consider at the start of your journey to raise capital resources for your firm: The checklist would make useful section headings for an internal project report.
| AGN Capital Raising Checklist… At a very high level there are a series of practical steps that members should consider at the beginning of a journey to raising required capital funding: |
|---|
| 1. Conduct a strategic capital needs assessment |
| 2. Evaluate your current financial and ownership position |
| 3. Map all viable funding options |
| 4. Engage and align key stakeholders |
| 5. Develop a capital raising plan |
| 6. Strengthen your attractiveness to investors or lenders |
| 7. Seek specialist advice early |
| 8. Use AGN tools & networks |
| 9. Balance growth with culture |
| 10. Plan for integration, repayment, or exit |
Perhaps not the most obvious starting point, but perhaps it’s possible to avoid the need for raising capital altogether? Strategic alliances involve partnering with another organization to drive mutual growth—without full mergers. Accounting firms may align with other firms, consulting or tech businesses, or join investor-backed networks. These arrangements aim to leverage strengths such as client bases, expertise, or technology access. While alliances typically don’t bring a large one-time capital injection, they often reduce capital needs and generate new revenue.
| Benefits | Challenges |
|---|---|
| 1. Access to Resources and Technology Alliances help firms access tech or skills they lack in-house. A mid-sized firm could benefit from a partner’s AI auditing tools, cybersecurity capabilities, or back-office systems—improving digital maturity without full cost burden. | 1. Limited Capital Injection Unless the alliance includes investment, there’s no direct cash inflow. While some models (e.g., VC-backed alliances) do invest in member firm tech, most deliver value indirectly via referrals or shared tools. |
| 2. Expanded Services and Market Reach By teaming up, firms can offer broader solutions—e.g., combining tax services with IT consulting. Alliances open new markets and client opportunities that would otherwise be inaccessible alone. | 2. Coordination Complexity Alliances require effort to align on fees, roles, and quality. Joint projects need clear structures. Mismanagement can confuse clients or delay outcomes. |
| 3. Shared Costs and Risk Collaborative initiatives split costs. Firms might jointly develop a platform or co-market services, lowering financial exposure for each. | 3. Potential for Conflict or Dependency Disagreements can arise if goals diverge. Over-reliance on a partner for key resources creates risk if the relationship ends or underperforms. |
| 4. Independence Retained Alliances preserve local identity and control. Firms keep their branding and decision-making while benefiting from scale advantages like training and infrastructure. | 4. Brand Dilution If not carefully positioned, a firm’s individual identity may be overshadowed. Success may be attributed to the alliance instead of the firm, affecting perception and control over marketing. |
| 5. Talent and Client Appeal Affiliation with broader networks or firms enhances credibility. It reassures clients and appeals to recruits who want big-firm resources with small-firm culture. | 5. No Guaranteed Results Alliances require active participation. Without follow-through, benefits may not materialize. Unlike mergers, alliances can fade if neglected. |
Alliances are ideal for firms seeking capability growth over sheer size. For example, a 15-partner firm strong in compliance might partner with a consulting boutique to add advisory depth. Joining an international network allows service expansion across borders, and tech alliances can support transformation goals at lower costs.
Most strategic alliances do not involve equity transfer. Firms remain independently owned. For instance, if a tax firm allies with a tech consultancy, ownership doesn’t change—just a contractual collaboration forms.
Some newer alliance models include small equity stakes—usually in non-attest services—funded by investors. Even then, these are minority holdings and preserve autonomy. Any equity dilution is typically minimal and structured to
retain partner control.
Short-Term
Quick wins may include shared client opportunities or access to new tools. For example, a firm could immediately pitch for a larger client using its partner’s capabilities.
Medium-Term (1–3 yrs)
With active collaboration, referrals
grow, services integrate, and costs reduce. For example after two years, a firm might see 10–15% of new business linked to
the alliance.
Long-Term (3–5+ yrs)
Strong alliances can deepen, evolve into mergers, or become
a firm’s key strategic pillar. International affiliations, for example, support consistent
innovation and client expansion over time.
Alliances are ideal for firms seeking capability growth over sheer size. For example, a 15-partner firm strong in compliance might partner with a consulting boutique to add advisory depth. Joining an international network allows service expansion across borders, and tech alliances can support transformation goals at lower costs.
Strategic alliances offer a balanced path to growth. While not suited for firms needing fast capital, they enable mid-sized practices to stay competitive, broaden their offer, and access tech—all without giving up control. For firms that want to remain themselves but do more, alliances are a powerful tool. They amplify capabilities, reduce cost burdens, and allow firms to punch above their weight—especially when well-managed and mutually beneficial.
PE firms see medium-sized accountancy practices as attractive due to recurring revenues, strong client relationships, and potential for digital and service transformation. These firms provide a foundation for platform-building, where PE can drive rapid growth through add-on acquisitions and operational efficiency.
PE firms look for:
Firms demonstrating digital maturity, operational efficiency, and strategic clarity are especially appealing Introduction. Firms with specialist services (e.g., tax, corporate finance, ESG, or tech consulting) often command higher valuations, especially when they’ve embraced digital tools and can scale.
| Benefits | Challenges |
|---|---|
| 1. Significant Capital Injection PE provides large amounts of capital to fund expansion, technology upgrades, M&A, and new service lines—enabling faster transformation than organic growth alone. | 1. Loss of Independence PE investors typically require control or strong influence—meaning partners may lose autonomy over key decisions and the firm’s strategic direction. |
| 2. Liquidity for Partners Partners can cash out part or all of their equity, offering an exit path or personal wealth diversification—particularly useful for retiring founders. | 2. Cultural Clash Risk The commercially-driven approach of PE can conflict with traditional partner culture— especially if decisions become overly profit-driven. |
| 3. Access to Strategic Expertise CPE firms bring experience in scaling businesses, improving operational efficiency, and driving profitability—often through professionalised governance and systems. | 3. Pressure for High ROI and Exit PE has a defined time horizon (typically 3–7 years) and will push for aggressive growth and an eventual exit—often a sale or IPO. (Known as a ‘flip). |
| 4. Accelerated Growth With financial backing, firms can move quickly into new geographies or markets, acquire competitors, and scale niche services. | 4. Dilution of Ownership Existing partners must give up equity in exchange for capital. From the get go founders may hold only a minority stake. (Although there are examples of PE taking a minority stake). |
| 5. Talent Attraction and Retention Equity-linked incentives (e.g. options or profit-sharing schemes) can attract high-performing professionals who want ownership or upside in growth. | 5. Staff Disruption Uncertainty about changes in leadership, roles, or firm direction can unsettle staff. If not managed well, it can lead to attrition. |
| 6. Enhanced Valuation Through Transformation Digitalisation, specialisation, and consolidation driven by PE can increase the overall value of the firm beyond what could be achieved solo. | 6. Complexity and Legal Restructuring A PE deal often requires reorganisation of the firm structure (e.g., incorporation), changes to ownership rules, and significant legal and advisory costs. |
| 7. Debt Treatment Firms should be cautious around how the investment debt is treated. If it’s added to the firms own P&L then this creates greater risk and a significant repayment burden. |
Engaging with PE isn’t without risk. Key challenges include:
AGN members should assess whether they’re ready for the demands and shifts that come with PE capital.
Valuations are typically based on a multiple of EBITDA, adjusted for growth potential, risk profile, and strategic assets. Factors increasing valuation include:
Multiple uplift can range from 5x EBITDA for traditional firms to 10–12x for digitally mature firms.
AGN firms can:
Banks, credit organisations and other financial institutions allow firms to raise capital via debt—commonly through term loans, lines of credit, or specialized instruments. Accounting firms with stable revenue streams can often secure sizable loans, though usually with personal guarantees equity or seconded on Trading history or forecast future performance. While debt doesn’t dilute ownership, it does require repayment with interest.
| Benefits | Challenges |
|---|---|
| 1. Retain Full Ownership Firms maintain complete control. Unlike equity, bank loans don’t involve giving up any stake or inviting external influence on decisions. | 1. Repayment Risk Loan repayments are mandatory regardless of business performance. Revenue dips can strain finances, leading to potential default. |
| 2. Flexible Use of Funds Loan proceeds can typically be used for a broad range of business needs—from IT upgrades to marketing, hiring, or office renovations. This flexibility supports growth strategies like digital transformation. | 2. Interest and Fees Loans incur interest and potentially other costs (e.g., origination fees). With rising interest rates, the cost of new debt has grown. |
| 3. Tailored Terms Different loan types suit different horizons: Short-term: working capital or seasonal needs. Medium-term: growth projects. Long-term: durable assets like office buildings or major IT systems. | 3. Collateral and Guarantees Banks typically require collateral or partner guarantees, sometimes, not always, placing personal assets at risk. |
| 4. Lower Cost of Capital Interest payments (often tax-deductible) may be cheaper in the long run than giving away a share of profits to equity investors. | 4. Loan Covenants Loan agreements often contain restrictions. Breaching these may lead to penalties or loan recall. |
| 5. Familiar, Streamlined Process Banks have established lending procedures and often understand professional service firms. Predictable revenues and strong client retention help firms qualify. | 5. Limited Capital Availability Loan amounts are constrained by cash flow and collateral and business performance. Medium-sized firms might secure less than equity could provide. |
| 6. No Strategic Input Banks offer no strategic advice or mentorship— just capital. |
Bank financing suits firms with reliable income, financial discipline, and clear ROI plans. Examples include investing in new software or expansion that can be repaid from increased future revenue.
Debt financing doesn’t alter ownership. Profits stay internal after interest. While lenders may require transparency, they don’t interfere with governance.
Short-Term
Revolving lines of credit are ideal for temporary cash flow gaps or seasonal needs.
Medium-Term (1–3 yrs)
3–7 year loans suit projects like digital upgrades or launching new services.
Long-Term (3–5+ yrs)
Real estate or highly durable needs can justify 10+ year loans,
though they’re uncommon for
intangible investments.
Bank financing is a practical, non-dilutive funding route for medium-sized firms. It supports independence and growth if firms are financially disciplined and confident in their repayment capacity.
An Employee Stock Ownership Plan (ESOP) allows a firm to transfer ownership to employees through a trust, often using a loan (leveraged ESOP) to buy partner shares. Over time, profits repay the loan and shares are allocated to employees— usually based on salary or tenure. It’s a form of internal succession and financing, with the added benefit of boosting engagement and retention. Though rare in accounting, ESOPs are gaining traction after BDO USA’s notable adoption in 2023.
| Benefits | Challenges |
|---|---|
| 1. Strong Talent Retention and Attraction ESOPs give employees a stake in the firm’s success, often boosting loyalty and engagement. As a no-cost retirement benefit, it helps firms stand out in recruitment and signals a people-first culture. | 1. Complex and Costly Setup Creating an ESOP requires restructuring as a corporation, hiring specialists, annual valuations, and ongoing regulatory compliance. These administrative costs can be burdensome for smaller or less profitable firms. |
| 2. Internal Ownership Transition ESOPs preserve independence—ownership transfers to employees, not outsiders. Leadership remains intact, and governance can be structured to retain partner control, making it a strategic way to raise capital while staying private. | 2. Financial Risk via Debt Many ESOPs require loans, creating substantial debt that the firm repays over time. If cash flow falters, the burden can strain finances—especially in firms without strong recurring revenue. |
| 3. Succession and Liquidity for Partners Selling to an ESOP allows retiring partners to exit gradually or all at once. The firm buys equity at fair market value via ESOP loans or contributions—often offering better terms than internal sales while preserving the firm’s legacy | 3. Ownership Dilution Partners’ equity shrinks as shares transfer to employees. Though philosophically easier to accept than outside investors, it still changes firm dynamics and requires partners to embrace a broader ownership model. |
| 4. Tax Benefits In some countries contributions to the ESOP are tax-deductible, and in S-corps, profits attributable to ESOP ownership can be tax-free and/or sellers may defer capital gains tax. The tax advantage vary. | 4. Future Repurchase Obligation In some ESOP arrangements, employees retire or leave, the firm must buy back their ESOP shares. This liability can grow over time and must be planned for to avoid cash flow constraints later. |
| 5. Performance Gains Firms with ESOPs often outperform peers in productivity and profitability due to greater employee motivation. A culture of ownership can lead to better service, innovation, and retention—supporting long-term growth. | 5. Licensing and Regulatory Challenges Some jurisdictions limit non-CPA ownership. ESOPs must be carefully structured to avoid breaching regulations, particularly in audit-focused practices, potentially limiting the firm’s ability to go fully ESOP-owned. |
ESOPs work well for firms with steady profits, low debt, and a deep team—especially those facing leadership succession. If a firm has retiring partners and engaged staff, an ESOP can align interests, provide exit capital, and retain independence.
Short-Term (Year 1)
Setting up takes 6–12 months. Immediate benefits include liquidity for selling partners and a morale
boost from employee ownership. Operationally, the firm sees little change—no immediate growth or
client influx.
Medium-Term (1–5 yrs)
The firm begins servicing the ESOP loan, adjusting cash
flow. Employees start seeing themselves as owners, which can improve engagement
and retention. The firm might start attracting talent with its employee-owned status and market itself differently.
Long-Term (5–10+ yrs)
RWith the loan repaid, the firm’s financial position strengthens.
Employees accumulate
meaningful retirement value. The firm may complete its succession plan via additional
ESOP transactions and sustain a strong, independent model.
A typical ESOP transaction sees the trust owning 20–40% of the firm. Employees benefit economically, but governance often remains with partners or a designated trustee. Over time, some scenarios mean that firms can transition to 100% employee ownership—though many remain partially ESOP-owned to balance control and shared benefits.
An ESOP is a strategic, long-term ownership and capital solution—not a quick fix. It supports gradual succession, can build a performance culture, and is likely to help firms preserve independence while rewarding staff. For medium-sized firms with a long view and strong fundamentals, ESOPs can support cultural and financial continuity.
Internal funding involves using the firm’s own partners—current or incoming—to raise capital. This can be through capital contributions, retained earnings, or new partner buy-ins. It’s a traditional method that keeps ownership within the firm, often facilitating generational succession.
| Benefits | Challenges |
|---|---|
| 1. Preserved Control and Culture Ownership stays within the practitioner group, maintaining the firm’s culture, autonomy, and long-term service values. No external influence alters strategic decisions. | 1. Limited Capital Funds are constrained by partners’ personal means or firm profits. Buy-ins, while valuable, are often modest compared to what external investors could offer. |
| 2. Trusted and Familiar Processs Internal funding involves people who know the firm, making transitions smoother. Retiring partners can often choose successors, and trust simplifies negotiations. | 2. Personal Financial Burden New and existing partners may need personal loans or dip into savings or access to a firms banking equity loan. This can deter prospective partners, affecting retention and succession. |
| 3. Flexible Terms Buyouts and capital injections can be structured to suit cash flow—payouts spread over years, staged buy-ins, or firm-arranged loans—all negotiable internally. | 3. Slower Growth form Investment Strategy Growth maybe more gradual, limited by internal resources. Larger investments may be postponed or broken into phases, risking competitive disadvantage. |
| 4. Talent Development Incentive Creating ownership opportunities motivates high performers. Offering equity stakes fosters loyalty and strengthens the leadership pipeline. | 4. Strain from Retirement Payouts Deferred payments to retiring partners can drain profits—especially with multiple retirements— reducing funds available for growth. |
| 5. Simplified Regulatory Compliance No need for outside approvals or restructuring. As new owners are typically licensed professionals, ownership remains in compliance with regulatory standards. | 5. Risk of Inequity or Tension Differences in buy-in amounts or timing may lead to perceived unfairness. Ownership could skew toward those with deeper pockets, rather than merit. |
Internal funding is ideal for stable, independently minded firms with upcoming leaders. It suits planned, moderate capital needs—like phased tech upgrades or service expansion—and firms aiming for long-term sustainability.
For instance, a 15-partner firm with retiring seniors and rising managers might use this model to transfer ownership and raise funds simultaneously. It works well when firms reinvest profits year over year, supporting continuous but controlled evolution.
Short-Term
Firms can defer distributions or call
for small capital injections from partners to manage short-term needs. These measures help bridge cash flow gaps or seed smaller projects.
Medium-Term
A plan to admit new partners and retain earnings over 1–5 years can fund initiatives like office expansions or IT upgrades. Discipline and forecasting are key.
Long-Term
A steady intake of new partners and ongoing reinvestment builds capital slowly but
securely. Firms might allocate a percentage of revenue annually
into a development or tech fund—aligning capital formation
with strategy.
Internal funding maintains full control within the partner group. While equity percentages shift as partners enter or retire, there’s no external ownership dilution. New partner contributions strengthen the firm’s balance sheet and
support future investments.
In some firms, senior staff may hold small stakes, but ownership still remains internal. This approach reinforces legacy and succession, creating continuity from one generation of partners to the next.
Internal funding can struggle to meet urgent or large-scale investment needs. For example, a sudden need to adopt an expensive new audit platform might exceed the firm’s internal capacity. If no one is willing or able to buy in, internal succession plans can falter, making external
funding necessary.
For these reasons, many firms use internal funding as a foundation but remain open to supplementing it with loans or outside capital for larger or time-sensitive projects.
Internal partner funding is the most traditional financing method for professional service firms. It supports control, stability, and long-term continuity, but comes with limits on capital availability and speed.
It’s most effective when aligned with a forward-looking succession plan and used for investments that can be planned and phased over time. For medium-sized accounting firms prioritizing independence, internal funding provides a reliable, sustainable approach—especially when supplemented with other capital sources as needed.
Merging with or being acquired by another firm can inject capital, solve succession issues, and provide scale. It trades independence for resources and often forms part of consolidation strategies in the accounting sector.
| Benefits | Challenges |
|---|---|
| 1. Immediate Scale & Resources Gains access to tech, clients, and infrastructure of a larger firm. | 1. Loss of Identity Merging typically ends a firm’s independent branding and culture. |
| 2. Partner Liquidity Partners can cash out or take shares, reducing risk. | 2. Client/Staff Disruption Risks include client attrition, redundancies, and morale issues. |
| 3. Staff Opportunities Offers broader career paths and may improve retention. | 3. Strategic Shift Risk Larger firm may phase out services or clients the smaller firm values. |
| 4. Succession Planning Solves retirement transitions without needing internal successors. | 4. Earn-outs & Status Loss Deals may include performance targets, and former partners might lose authority. |
| 5. Potential Equity Upside Partners may benefit from larger firm’s future growth if shares are received. | 5. Regulatory Changes New compliance obligations (e.g., independence rules) may apply. |
Ideal for firms lacking internal succession or facing tech/cost pressures. A one-time, long-term strategic shift offering short-term liquidity and stability under a larger platform.
Original ownership dissolves. Partners either cash out or join a larger ownership pool. This is full dilution in exchange for future security and support.
An Initial Public Offering (IPO) represents a bold capital-raising move—opening a professional services firm to public investment by listing on a stock exchange. Although rare in the accountancy world, a handful of firms, particularly in legal and advisory services, have paved the way. Going public can unlock substantial capital, raise brand visibility, and enable rapid expansion—but not without significant governance and regulatory burdens.
| Benefits | Challenges |
|---|---|
| 1. Access to Large-Scale Capital IPOs can raise significant funds for expansion, acquisitions, or technological upgrades. Large institutional investors often provide long-term backing. | 1. Regulatory Hurdles Professional ownership restrictions vary by jurisdiction. For instance, audit firms are often precluded from going public. |
| 2. Enhanced Brand Credibility Public companies typically gain prestige, improving client trust and attracting top talent. | 2. Cultural Shift Required Public ownership changes the firm’s focus—from partnership culture to shareholder value— potentially undermining legacy values. |
| 3. Liquidity for Existing Partners IPOs can offer partners a chance to realise part of their equity, enhancing personal financial flexibility. | 3. Market Pressure for Short-Term Result Quarterly reporting cycles and shareholder expectations may force firms to prioritise profit over long-term value or client care. |
| 4. Acquisition Currency Listed shares become a useful currency for M&A, allowing firms to scale faster by issuing stock instead of cash. | 4. Loss of Privacy and Control Listed firms face continuous disclosure obligations, open public scrutiny, and must navigate shareholder activism. |
| 5. Governance Public firms must meet rigorous reporting and governance standards—perhaps driving better internal processes. | 5. High Cost and Complexity of Listing The IPO process requires expensive advisors, regulatory filings, and may take 12–24 months to complete. |
The most high profile listing of firm listings took place in the early 90s with the likes of Numerica and Tenon floating on the UK AIM exchange – a not entirely successful venture. However, listing is back in vogue if in a lower key format largely for the legal sector; Knights Group (UK Law Firm): Listed on the London Stock Exchange AIM in 2018. The Australian legal sector saw firms like Shine Lawyers and Slater & Gordon have listed successfully, demonstrating that professional service businesses can work as public companies—if structured properly.
For most AGN members, a full IPO may not be an immediate option, however, the idea of a quasi-public route is evolving. Firms might:
The autonomy of the founding partners is reduced—but capital availability and future liquidity options are greatly enhanced.
Short-Term (0–2 yrs)
Begin preparing by incorporating, auditing financials, building governance structures, and exploring alternative market models (e.g. dual shares, carve-outs).
Medium-Term (2–5 yrs)
Firms may raise pre-IPO funds, test investor appetite, or launch a
minority IPO of a subsidiary.
Long-Term (5+ yrs)
Full-scale IPO possible—subject to jurisdictional reforms and sustained firm performance. A credible path if firm seeks market leadership.
| Government Grants or Subsidies: |
| – Some governments offer funding for tech or training. While modest, these are non-dilutive and suitable for short-term, specific projects. |
| Venture Capital / Angel Investment: |
| – Not typical for accounting services, but viable if spinning off a tech product. The core firm stays independent, while the innovation entity raises external capital. |
| Crowdfunding / Private Stock Offering: |
| – Rare due to regulations, but possible through private placements or in countries allowing public listing of professional. |
| Private Family Office “Evergreen” Investment Model: |
| – Long-term capital investment from a family office instead of PE firms. – More patient capital, focused on steady growth rather than fast exits. – Allows firms to remain independent while securing funds for development. |
| Hybrid Partnership-PE Model: |
| – Maintains a core group of equity partners while selling a minority stake to PE investors. – Balances external capital for growth while retaining traditional partnership governance. – Helps existing teams maintain control and cultural integrity. – AGN Swedish member Frejs has taken this approach with a minority investment from AdeliS into a new parent organisation called Cedra. |
| Cooperative Ownership Model: |
| – Shared ownership between employees, partners, and even clients or industry stakeholders. – Encourages long-term decision-making and aligns incentives across all stakeholders. – Rare but viable in professional services where sustainability and independence are priorities. |
| Strategic Alliances with Shared Ownership Pools: |
| – Instead of full mergers, firms create equity pools across multiple firms. – Used to create economies of scale, share tech investments, and enable joint market expansion. – Could work well within international associations like AGN to build integrated service offerings without ceding full PE control. |
| Minority Investor + Employee Option Pool: |
| – External investors take a minority stake while employees get share options. – Reduces challenge of cultural shift compared to full PE ownership. – Provides liquidity while keeping leadership incentives aligned |
The ability to raise and deploy capital strategically is an increasingly important factor for successful modern accounting firms. Whether it’s attracting private equity, borrowing from a bank, unlocking internal funds, forming alliances, building an ESOP, or merging with a peer, each pathway has a place in a firm’s journey.
AGN members are encouraged to reflect on their current and future needs—balancing ambition, independence, and succession planning. In many cases, a hybrid approach offers both agility and stability. Use this guide as a diagnostic and discussion tool with your leadership team as you build your future-ready firm.
Tune into our mini podcast on Spotify for a quick summary of the key insights.
Copyright © 2025 AGN International Ltd. All rights reserved. No part of this publication may be reproduced, distributed, or transmitted by non-members without prior permission of AGN International Ltd.
The post A Guide to Funding Future Investment – Raise new capital funds or is it time to sell up? appeared first on AGN International.
]]>The post The Pace of Digital Transformation vs Client Readiness appeared first on AGN International.
]]>We are living through an era of profound technological acceleration. From AI-powered audit procedures to cloud-based advisory dashboards, the professional services industry is undergoing sweeping change. Mid-sized accountancy firms, including AGN members, are among those leading the charge—making bold investments in digital infrastructure, training, automation, and analytics to enhance client service and firm profitability. But there’s a problem...
Many clients aren’t keeping pace. In fact, the gap between the digital maturity of professional firms and the readiness of their clients is growing wider, and it’s starting to affect relationships, efficiency, advisory services—and in some cases—billable opportunities. We call this the transformation mismatch: a scenario where the firm is ready to move at digital speed, but the client isn’t equipped (or willing) to follow.
This Global Business Voice paper explores how this misalignment manifests, what it means for the delivery of services and advice, and what practical steps AGN members can take to mitigate the risk and capitalise on the opportunity.
On the move?
Tune into our mini podcast on Spotify at the end of this article for a quick summary of the key insights.
All AGN members are somewhere on the journey to Digital Transformation. The AGN Digital Maturity Diagnostic Tool (accessible to members only) provides AGN members with a diagnostic report and suggestions on key areas of improvement after answering a series of questions. The graphic below presents the four levels.

Here are 7 practical and immediately actionable steps AGN members can take to address client
digital immaturity.
Not all clients are equal in digital terms. Conduct a light-touch assessment of your top 50 clients and
classify them into tiers:
Understanding this segmentation helps you prioritise efforts and tailor approaches.
Generic client emails or newsletters may miss the mark. Consider developing communications that speak
directly to the client’s digital level. For example:
Understanding this segmentation helps you prioritise efforts and tailor approaches.
Some clients simply don’t understand the ‘why’ of digital transformation. Host informal webinars,
breakfast briefings, or 1:1 sessions to:
This is education without the jargon.
Engage your clients in developing their own digital journey. Help them define where they are now, where
they want to be in 12–24 months, and what steps they’ll take to get there. Consider offering these as part
of an onboarding pack, client review, or even as a chargeable advisory product.
Include milestones like:
Package services that are not only digitally delivered, but enhanced by digital capability. Examples:
These services exemplify your digital ability and offer clients tangible benefit. They can demonstrate to
laggards, what laggards are missing out on.
Your partners and senior managers are often the closest to clients. Invest in training to help them. What
are the conversation starters? Do your partners/managers have a script around this topic? Are they
equipped with recommended solutions for those that show an interest?
Training might focus on:
Offer time-limited discounts, bundled training, or “first 90 days free” options on new digital services.
This reduces the barrier to entry and lets clients experience the value before committing fully.
It’s about creating momentum and lowering risk—for both sides.

AGN member firms are digitalising at an impressive pace. According to internal benchmarks and diagnostics, over 70% of firms have adopted some level of automation, AI experimentation, cloud systems integration, and dashboard reporting in the last 24 months.
They’re doing this not just to improve margins, but to:
However, client firms—particularly SMEs—are a mixed bag, and so these changes don’t alway get imdiate traction with clients.
Despite the steady advance of digital solutions within accountancy firms, many clients remain hesitant,
slow, or outright resistant to change. This hesitancy can be puzzling to firms that see the benefits so
clearly—but it is rooted in real, often deeply embedded challenges. Let’s explore the most common
causes:
Fear of Cost
Many SME clients see digital transformation as an expensive and potentially risky commitment.
Whether it’s the upfront investment in new software, the training costs for their team, or concerns about licensing and subscription models, clients often perceive digitisation as a luxury they cannot afford. There is also a lack of clarity around the return on investment (ROI). They ask, “Will this actually save me money or just complicate things further?”
Skill Gaps and Confidence Issues
Digital tools require new skills—not just technical knowledge, but also comfort in navigating platforms, interpreting data,
and making decisions based on digital insights. Many small business teams lack in-house tech-savvy staff. For older business owners or traditional sectors (e.g., agriculture, manufacturing), digital
language feels foreign. This lack of confidence results in avoidance.
Change Fatigue
The past five years have been particularly turbulent. COVID-19, supply chain disruptions, hybrid work adaptation, economic volatility, and regulatory shifts have already stretched the adaptive capacity of many SMEs. As a result, digital transformation often drops to the bottom of the priority list—perceived as “another initiative” they simply don’t have the bandwidth for.
No Burning Platform
In many cases, clients simply don’t see the urgency. Their current systems—however inefficient—still function. The absence of a major problem (e.g., a compliance
breach, cyberattack, or missed
opportunity) means there is little
impetus to act. The logic goes: “If it’s not broken, why fix it?”
Fear of Losing Control
Clients often feel they will lose oversight if too much is automated or digitised. Many owner/managers have built their companies on hands-on involvement, and the idea of
systems making decisions or exposing real-time data to others can feel threatening.
Previous Bad Experiences
Some clients have had poor experiences with digital tools in the past—software that was clunky, training that was
insufficient, or consultants that
disappeared once the invoice was paid. These stories linger and shape future resistance
The consequences for AGN firms are significant. As clients hesitate or stall, the firm’s ability to fully leverage its own digital infrastructure becomes compromised. And more than that—relationships begin to strain, as client expectations and firm capabilities move out of sync.
AGN firms are increasingly fluent in digital working. From automated data extraction in audit engagements to predictive analytics in advisory, these capabilities are now embedded in many firms’ delivery models. However, when clients remain rooted in paper-based systems or low-tech workflows, the resulting disconnect is stark.
Scenario: For example, a mid-sized accounting firm rolled out an AI-assisted tax reconciliation platform designed to reduce turnaround time by 60%. However, nearly a third of clients declined to use it, citing uncertainty about “AI accuracy” and a preference for their long-time spreadsheet system. The firm is left straddling two workflows—one advanced, one antiquated—undermining efficiency and morale. Firms must then manage the cognitive dissonance of operating at two speeds: high-performance digital with some clients, and analogue friction with others. The costs—both operational and emotional—are real.
Most AGN members have made significant investments in digitisation—through client portals, automated workflows, intelligent document management systems, and AI-assisted compliance. These investments are intended to increase profitability, scalability, and consistency. But crucially, they rely on client participation to deliver value.
Scenario: If only half your clients upload documents through the portal, the manual chasing begins again. If clients ignore task alerts or continue to send documents via email or post, the system breaks down. Exceptions multiply. Instead of automation freeing time, your staff spend it correcting or working around the exceptions.
This stalls ROI and creates a hidden cost burden—you pay twice: once for the digital infrastructure, and again for the manual work required when clients don’t engage with it.
Worse still, this client behaviour often goes unbilled, because firms feel awkward charging clients for inefficiencies
they themselves created.
The growing advisory proposition of AGN members depends on data—good data, recent data, reliable data. Whether it’s offering scenario modelling, ESG reporting, cash flow forecasting, or strategic dashboards, the fuel for these services is accurate and timely input from the client. Without it, even the most sophisticated advisory offer falters.
Scenario: A firm develops a real-time KPI dashboard for a key client. It’s ready to go live. But the client only updates their ledgers once a quarter and refuses to automate bank feeds. The dashboard becomes a digital ornament—impressive, but ultimately unused.
The trust built through advisory work is undermined when insights are incomplete or out of date. And from the firm’s side, the advisory effort becomes unscalable when every project requires a manual workaround just to get basic client data.
Digital transformation is not just a technical project—it’s a behavioural and cultural shift. AGN firms may have the systems and the know-how, but unless clients can be brought into the ecosystem, that transformation will be incomplete. Addressing the lag is not about forcing clients forward—it’s about understanding the reasons behind their resistance, and finding empathetic, ways to help them take the next step. That’s the opportunity for AGN members: to become not just accounting firms with great tec—but true transformation partners for the clients they serve.
While the mismatch presents challenges, it also unlocks one of the biggest growth opportunities for mid-sized firms: become your client’s digital transformation guide. This is advisory with a capital A—and it’s exactly the journey AGN’s Advisory Migration Methodology (AMM) supports. The four regions of the AGN Advisory Migration Methodology (Data & Skills Inputs, Service Framework, Stakeholder Environment, and Outputs & Reporting) can be directly applied to assisting a mutual shift towards digital transformation and post digital advisory. The fact is your firm already understands the levers of the methodology – the opportunity here is to apply them to yours and the client’s business.

Top Tips:
Use what the software can provide to improve Outputs & Reporting. Help a client design board-level easy to access and interpret dashboards.
Offer training sessions to teach Foundational Skills data analysis skills to your client’s finance team.
This not only supports your client—it differentiates your firm in an increasingly commoditised market.
Think carefully about the Stakeholder & Business Environment. Understand how to manage change resistance in the client team.
Digital transformation has shifted from optional to existential. Your firm may already be adopting
the tools, platforms, and thinking required to thrive in the new era—but your clients may not
be ready. This readiness gap is now a defining feature of modern professional service delivery.
Firms that fail to bring their clients along risk frustration, underutilised investments, and missed
revenue.
But those who embrace the opportunity to educate, support and lead clients into the digital
age will:
Tune into our mini podcast on Spotify for a quick summary of the key insights.
Copyright © 2025 AGN International Ltd. All rights reserved. No part of this publication may be reproduced, distributed, or transmitted by non-members without prior permission of AGN International Ltd.
The post The Pace of Digital Transformation vs Client Readiness appeared first on AGN International.
]]>The post Private Equity – A New Era for Accounting Firms appeared first on AGN International.
]]>Private equity (PE) is fundamentally reshaping the accounting industry, offering growth, expansion, and competitive positioning, while introducing complex strategic considerations for firms navigating this transformation.
On the move?
Tune into our mini podcast on Spotify at the end of this article for a quick summaryof the key insights.
The traditional partnership model has long been the backbone of professional services. Definitions are unclear, but there are likely between 20 and 50 active PE-funded consolidators in each of the US and UK markets. Globally, the PE phenomenon is moving into other jurisdictions like Canada, Australia, and some other European and emerging markets.
This AGN Global Business Voice brings the thinking up-to-date and invites AGN members to think widely about their future options, identifying some “must-do now” actions.
Evaluate Alternative Ownership Models
Firms should explore various ownership structures beyond full PE buyouts, such as hybrid models, Employee Stock Ownership Plans (ESOPs), or minority investor arrangements.
Drive Long-Term Growth and Modernisation
To remain competitive—whether pursuing PE investment or staying independent—firms must focus on sustainable growth strategies. This includes investing in digital transformation, strengthening talent acquisition & retention, and the evolution of their service offering in light of AI and technological impacts. It will be important to preserve and build an inclusive entrepreneurial culture.
Prepare for Regulatory and Structural Changes
As PE reshapes firm ownership, accounting firms must stay ahead of evolving regulations and industry oversight. Understanding compliance risks and governance changes will be critical for maintaining trust and credibility.
Assess Financial Risks, Including Debt Burden
PE-backed firms often take on significant debt through leveraged buyouts. Traditional firms should carefully analyse the financial implications of PE investment and ensure they do not compromise long-term stability for short-term gains.
Traditionally, accounting firms have been structured as partnerships, offering long-term career paths culminating in equity ownership for high-performing professionals. The introduction of PE into the sector has begun to change this model.
PE investment is cyclical, with firms typically undergoing a ‘flip’ to new investors after a few years. While the first wave of PE-backed firms in the accounting sector appears to be achieving initial return targets, it remains to be seen how sustainable these models will be over multiple investment cycles.
One of the core mechanisms of PE investment is the use of leveraged buyouts (“LBOs”), where external funding is used to finance the acquisition of firms. While this approach can accelerate growth, it also introduces new financial risks:
By bringing in top specialists and investment muscle, PE-funded businesses are leveraging technology and new expertise to drive efficiency, attract talented professionals, and provide great service and rewarding careers. We should anticipate notable successes as they drive high-quality, repeatable, and scalable approaches, such as technology driven auditing.
The PE phenomenon presents opportunities for conventionally funded firms: PE-backed firms’ technologies and expertise could become commercialised and more accessible, affordable, and common. Additionally, bespoke, high-touch, premium offerings like specialised tax services or sector-specific expertise may prefer other service models. Already, some conventionally funded firms are reporting an influx of recruits from the PE-backed environments — potentially the early stages of professionals opting for alternatives to professional life in the PE-backed models?
The accounting sector has undergone a dramatic shift in ownership structures over the last 30 years, moving from unlimited liability partnerships of technical experts to corporate ownership of external investors. The latest shift catalysed by private equity has yet to be fully tested by regulatory bodies:
As firms navigate this evolving landscape, the key to success lies in strategic positioning
and informed decision-making. Firms should:
Essentially firms have an opportunity to pursue active modernisation and investment strategies – this attracts the PE community. And in more than the short term, whether with PE or other means, firms will need to adapt their strategies to remain competitive.
Private equity represents neither a demolisher nor a panacea for accounting firms. But it undoubtedly represents a significant structural and competitive shift in the industry. If navigated effectively, it can drive both substantial growth and innovation, and significant opportunities for those choosing PE-backed models, or indeed the various alternative models that exist.
As AGN supports its members through these changes, we focus on equipping firms with insights and frameworks to thrive in this evolving landscape. PE is a transformative strategic tool that requires careful management. The choice for firms is not simply “PE or you lose”; rather, it is about how to adapt, grow, and create sustainable value while navigating the opportunities and challenges of PE investment where it is applied.
For further information on this topic or anything relating to the AGN International Association of Accounting and Advisory Firms or to become an AGN member, please email your closest AGN Regional Director (see below) or go directly to www.agn.org.
Malcolm Ward
CEO AGN International
mward@agn.org
Jean Xu
AP Regional Manager
jxu@agn.org
Marlijn Lawson
EMEA Regional Director
mlawson@agn.org
Cindy Frey CPA, CGMA
Americas Regional Director
cfrey@agn.org
Employee Stock Ownership Plans (ESOPs)
Hybrid Partnership-PE Model
Cooperative Ownership Model
Strategic Alliances with Shared Ownership Pools
Minority Investor + Employee Option Pool
Public Listing via Alternative Investment Markets
Private Family Office “Evergreen” Investment Model
Tune into our mini podcast on Spotify for a quick summary of the key insights.
Copyright © 2025 AGN International Ltd. All rights reserved. No part of this publication may be reproduced, distributed, or transmitted by non-members without prior permission of AGN International Ltd.
The post Private Equity – A New Era for Accounting Firms appeared first on AGN International.
]]>The post The Future of Accounting – Insights from AGN NextGenners appeared first on AGN International.
]]>Our latest edition of Global Business Voice, The Future of Accounting, explores insights from the winning entry of the AGN 2024 ‘Road to Rome’ NextGen Challenge—AGN International’s flagship global competition aimed at fostering strategic thinking, collaboration, and innovation among early-career professionals.
On the move?
Tune into our mini podcast on Spotify at the end of this article for a quick summaryof the key insights.

Among seven teams, each comprised of three individuals from AGN member firms across different countries, Team 5 emerged victorious. Their work showcased a visionary, practical, and deeply insightful approach to AI and digital transformation in accounting, setting a compelling benchmark for how future professionals will shape the industry.
Their two winning submissions tackled the profound implications of automation and AI in auditing, finance, and advisory services. Their thought leadership was not only forward-looking but also structured in a way that accounting firms can adopt to future-proof their workforce, service offerings, and ethical considerations.
The Road to Rome challenge is more than just an academic exercise. It is a window into how the next generation of accountants sees the profession evolving. The NextGenners’ vision of the future suggests that accountancy firms must make deliberate, strategic shifts:
1. From Compliance to AI-Driven Advisory: The future accountant will not be a compliance officer but a strategic AI-powered consultant. AGN support members journey to advisory with the following detailed guides and resources: AGN Migration Methodology related materials and AGN Advisory Resource Center
2. From Data Entry to Data Interpretation: AI will handle financial processing, while accountants must master advanced data analytics to deliver real insights.
3. From Traditional Risk Assessment to Real-Time Cybersecurity & AI Ethics: AI will flag financial risks in real time, but human professionals must ensure regulatory compliance and ethical AI decision-making.
The first challenge asked teams to explore how AI and automation will redefine the accounting profession by 2030. Team 5 took an analytical approach, identifying a fundamental shift: the automation of routine accounting tasks will create new, higher-value roles focused on oversight, cybersecurity, advisory services, and AI governance.
Their research highlighted key transformations:
Team 5 went a step further, crafting a job description for the Audit Senior Manager of 2030. They forecasted a blend of technology expertise, strategic advisory, and AI-enhanced decision-making as core competencies, rather than simply auditing financial statements.
AI training is no longer optional. Staff should be trained not just in how to use AI but in how to govern AI systems, ensure compliance, and interpret AI-driven insights.
As AI takes over traditional compliance tasks, firms must pivot their staff towards value-added advisory services such as predictive analytics, business strategy, and AI consulting.
AI bias, data privacy, and cybersecurity risks must be at the forefront of AI implementation in accountancy firms.
| Category | Tasks Replaced (By AI & Automation) | Tasks Added (For Human Professionals) |
|---|---|---|
| Audit & Financial Reporting | Audit Risk Assessment using AI tools to develop audit programs & checklists | AI Oversight: Monitoring and reviewing automation tools & AI-generated outputs |
| Audit & Financial Reporting | Financial Report Generation with AI-generated reports & schedules | Advanced Data Analysis: Interpreting AI-generated financial insights |
| Audit & Financial Reporting | Audit Report Writing & Management Presentations automated by AI | AI Training & Governance: Training staff & clients on AI integration |
| Audit & Financial Reporting | Summarisation of Key Documents: AI to process annual reports, board minutes, and financials | Cybersecurity Management: Preventing & mitigating cyber threats |
| Compliance & Risk Management | Real-Time Review of Transactions to detect anomalies & flag risks | Ethical AI Governance: Ensuring AI-driven decisions comply with ethical & regulatory standards |
| Compliance & Risk Management | Automated Reconciliations & identification of non-reconciling items | Client Relationship Management: Customizing AI tools to fit client needs |
| Client & Staff Communications | Chatbot Assistance for general accounting inquiries | Client Advisory Services: Using AI-generated insights for strategic recommendations |
Team 5’s second challenge focused on the practical side of AI adoption: how should firms train their workforce to thrive in an AI-driven accounting environment? Their response was a comprehensive Learning & Development (L&D) Program for Future Audit Managers, structured around five critical pillars:
01. AI Systems Management
– Introduction to AI-powered auditing tools used by firm
– Managing automated data entry and financial report generation tools
– Customization of AI systems specific to firm and client needs
Key Skill: AI Software Expertise
02. Cybersecurity
– Cybersecurity threats in financial systems
– Strategies to detect and prevent cyber attacks
– Mitigation plan in case of data breaches
Key Skill: Risk Mitigation
03. Governance: Ethical and Regulatory
– Industry-wide regulatory & compliance requirements
– How to avoid algorithmic bias and ensure transparency
Key Skill: Compliance Management
04. Develop as a Client Advisor
– Provide AI-augmented advisory services
– Customizing AI-generated forecasts for individual client need
Key Skill: Relationship Development
05. Collaboration
– How to effectively lead hybrid human-AI teams
– How to foster a culture of innovation and continuous improvement
Key Skill: Project management
Embed AI Training in L&D Programs:
A structured AI curriculum should be a mandatory part of upskilling
staff, mirroring the approach of Team 5’s roadmap.
Combine AI with Client Advisory:
AI is not just an efficiency tool; it’s a competitive advantage that firms can leverage to provide tailored financial strategies for
clients.
Position AI as an Employer Brand Asset:
Firms that demonstrate AI leadership attract top talent. The
firms that invest in AI-powered learning and career growth will become the employer of choice.
Team 5’s Road to Rome victory is more than an award—it is a clear call to action for AGN firms worldwide. Their insights provide a blueprint for how firms should adapt to digital transformation, ensure their staff remain relevant, and deliver cutting-edge advisory services in an AI-first world.
For AGN firms that wish to remain ahead of the curve, the time to act is now. AI is not a distant future—it is here. And if firms don’t seize the opportunity to train their staff, reimagine advisory services, and embed AI into their operations, they risk being left behind.
Team 5 may have won Road to Rome, but their challenge-winning insights should serve as a strategic playbook for every AGN firm looking to remain competitive in a rapidly evolving AI-driven world.
Tune into our mini podcast on Spotify for a quick summary of the key insights.
For further information on this topic or anything relating to the AGN International Association of Accounting and Advisory Firms or to become an AGN member, please email your closest AGN Regional Director (see below) or go directly to www.agn.org.
Malcolm Ward
CEO AGN International
mward@agn.org
Jean Xu
AP Regional Manager
jxu@agn.org
Marlijn Lawson
EMEA Regional Director
mlawson@agn.org
Cindy Frey CPA, CGMA
Americas Regional Director
cfrey@agn.org
Copyright © 2025 AGN International Ltd. All rights reserved. No part of this publication may be reproduced, distributed, or transmitted by non-members without prior permission of AGN International Ltd.
The post The Future of Accounting – Insights from AGN NextGenners appeared first on AGN International.
]]>The post Beyond Compliance – Commercial ESG Service Opportunities appeared first on AGN International.
]]>Our latest Global Business Voice explores the primary non-audit, accountancy-related ESG services that small—to medium-sized accountancy firms can offer their SME clients, focusing on practical, strategic, and impactful services that go beyond regulatory compliance.
As Environmental, Social, and Governance (ESG) considerations increasingly shape business landscapes, small and medium-sized enterprises (SMEs) are beginning to recognise the importance of integrating ESG practices into their operations.
While much of the focus around ESG has been on compliance with regulatory standards, such as the EU’s Corporate Sustainability Reporting Directive (CSRD), a wealth of opportunities exist beyond mere compliance. This shift presents an ideal moment for small—to medium-sized accountancy firms to expand their service offerings and establish themselves as essential partners in their SME clients’ ESG journeys.
| Create an ESG team of key stakeholders within your business. Set some practical objectives to identify the issues and timelines relevant to your client base and local regulatory environment. |
| Analyse your client base to identify those clients who are subject directly to CSRD (or its equivalent outside of the EU) and, perhaps even more importantly, those clients that are part of a larger supply chain which is likely to have near-term CSRD reporting implications for your client. |
| Devise a client communication plan, so when competitors get in touch (as they inevitably will) your clients know that you are on top of these issues |
| Have your ESG team brainstorm the commercial opportunities and threats, and create an outline business plan for consideration by your senior stakeholders. |
| Check out the AGN Global Business Voice ‘ESG Part I – Reducing Risks and Identifying Opportunities’ – which contains a detailed guide and checklist for establishing a firmwide ESG strategy. |
| Also, read the AGN Global Business Voice ‘ESG Part II: Engaging Your Team to Drive ESG’ – which contains details of a ‘free to workshop structure and materials to use when engaging staff in developing ESG strategy for the office. |
This paper is a basic ‘heads-up’ – clearly carbon impact reporting, sustainability consulting and the broader spectrum of ESG service opportunities is a big field, but having said that, the table below will help you think about your own firm’s starting point. Start by considering three basic phases:
Start to build an awareness of how ESG is likely to impact your client base, and consequently the
challenges they will face. Take a sector approach as some will be impacted more than others. Begin discussions with your colleagues about your firm’s response, and consider internal awareness training on the likely issues.
Firms that have rapidly advanced in the ESG area have sometimes done so by joint venturing with
other specialist suppliers and ESG consultants. This has led to immediate cover for existing client requirement but also expanded the firms internal knowledge and cognisance of what they can supply themselves.
Armed with greater knowledge, consider the services you might develop in-house in the medium and longer terms, and create a plan. What are the profitable sectors, service areas and thus resource requirements? What’s the go-to market plan? What’s the training plan?
Why It Matters to Clients
ESG is more than a compliance
checkbox; it is a strategic approach that can drive long-term value.
SMEs are increasingly looking to align their business operations with sustainable practices.
An ESG strategy tailored
to the unique needs of an SME can improve market positioning, enhance brand reputation, and lead to cost savings through resource efficiency.
Your Advisory Role
Accountants can assist SMEs in
identifying relevant ESG factors
that impact their business. This
involves understanding the
client’s industry, stakeholder
expectations, and long-term goals.
Firms can then help develop a
comprehensive ESG strategy that
integrates these factors into the
business model. This includes
setting realistic goals, establishing
key performance indicators
(KPIs), and creating a roadmap for
implementation.
Sources
Sources of Information: Industry reports from organisations like the World Economic Forum (WEF) and
the United Nations Global Compact. Publications from the
Global Reporting Initiative (GRI) and the Sustainability
Accounting Standards Board (SASB). Research papers
from leading business schools such as Harvard Business
School and INSEAD.
Online Training: Courses from Coursera and edX on ESG
strategies and sustainable business practices. Webinars
and workshops hosted by the United Nations Global
Compact.
ICAEW Training: ICAEW’s “Corporate Sustainability
Reporting and Assurance” course.
Specialised webinars and events focused on ESG strategy
integration for accountants.
ACCA Training: ACCA’s “Sustainability Reporting” course,
which covers ESG strategy and reporting. ACCA’s global
conference sessions on integrating ESG into business
strategy.
Other Sources for Knowledge: Books like “The
Sustainability Handbook” by William R. Blackburn.
Membership in sustainability-focused networks such as the
Sustainability Accounting Standards Board (SASB) and the
Climate Disclosure Standards Board (CDSB).
Why It Matters to Clients
Transparent communication about
ESG initiatives can build trust with
stakeholders, including customers,
investors, and employees. As stakeholders increasingly demand
accountability and transparency,
SMEs need to report on their ESG
performance effectively.
Your Advisory Role
Accountants can guide SMEs in
preparing sustainability reports
that align with recognised
frameworks such as the Global
Reporting Initiative (GRI) or
the Sustainability Accounting
Standards Board (SASB). These
reports should highlight the
SME’s commitment to ESG goals,
progress made, and future
plans.
Accountancy firms can
also help craft ESG narratives
for use in marketing materials,
investor relations, and internal
communications, ensuring
consistency and clarity.
Sources
Sources of Information: Reporting frameworks from
GRI, SASB, and the Integrated Reporting Council (IIRC).
Guides from the Task Force on Climate-related Financial
Disclosures (TCFD).
Online Training: GRI Academy offers courses specifically
on GRI Standards and sustainability reporting. LinkedIn
Learning courses on corporate sustainability reporting.
ICAEW Training: ICAEW’s “Sustainability Reporting and
Assurance” webinar series. Workshops on integrated
reporting and sustainability communication.
ACCA Training: ACCA’s “Certificate in Sustainability
Reporting” covers key aspects of ESG reporting. Seminars
on effective ESG communication strategies.
Other Sources for Knowledge: Sustainability reporting
guidelines from the Carbon Trust and CDP (formerly the
Carbon Disclosure Project). Industry-specific ESG reporting
guides from trade associations and NGOs.
Why It Matters to Clients
With growing concerns about climate change, carbon footprint reduction is a critical component of ESG for many businesses. SMEs need to understand their carbon emissions and identify ways to reduce them, which can also
lead to cost savings and efficiency
gains.
Your Advisory Role
Accountants can perform detailed
carbon footprint analyses for their
SME clients, assessing emissions
from various sources, including
energy use, transportation, and
supply chain activities. Based on
this analysis, they can develop
actionable plans for reducing
carbon emissions, such as energy
efficiency measures, sustainable
sourcing, and waste reduction
strategies. Firms can also help
SMEs track progress over time and adjust their strategies as needed.
Sources
Sources of Information: Greenhouse Gas Protocol
standards and methodologies. Reports and tools from the Carbon Trust and the International Energy Agency (IEA).
Online Training: Coursera’s “Carbon Accounting and
Management” course. Carbon Trust’s webinars and online
tools for carbon footprinting.
ICAEW Training: ICAEW’s “Climate Change and Carbon Reporting” course. Training sessions on environmental reporting and carbon reduction.
ACCA Training: ACCA’s “Carbon Management” certificate course. Workshops on managing and reporting greenhouse gas emissions.
Other Sources for Knowledge: Resources from the Science Based Targets initiative (SBTi) for setting emissions reduction targets. Books like “Carbon Footprinting: A
Practical Guide” by Ian Jackson.
Why It Matters to Clients
The sustainability of an SME’s supply chain can significantly impact its overall ESG profile. Clients, investors, and regulators are increasingly scrutinising supply chains for ethical sourcing, labour practices, and environmental impact.
Your Advisory Role
Accountancy firms can help SMEs
evaluate their supply chains for
ESG risks and opportunities. This
includes assessing suppliers’
ESG practices, identifying high risk areas, and recommending
alternative suppliers or practices
that align better with ESG
standards. Firms can also assist
in developing supplier codes
of conduct and implementing
monitoring systems to ensure
compliance with these standards.
Sources
Sources of Information: Reports from the Sustainable Supply Chain Initiative (SSCI) and the Ethical Trading Initiative (ETI). Industry standards from organisations such
as ISO 20400 on sustainable procurement.
Online Training: LinkedIn Learning courses on sustainable
supply chain management. Online workshops from the Supply Chain Sustainability School.
ICAEW Training: ICAEW’s webinars on ethical sourcing and
supply chain risk management. Training modules on the integration of ESG into supply chain management.
ACCA Training: ACCA’s sessions on supply chain sustainability and ethical sourcing practices. Case studies and practical guidance on sustainable supply chain management.
Other Sources for Knowledge: Books like ”The Sustainable Supply Chain” by Mandy Cormack and “Greening the Supply Chain” by Joseph Sarkis. Resources from the Chartered Institute of Procurement & Supply (CIPS).
Why It Matters to Clients
ESG risks, such as environmental disasters, social unrest, or governance failures, can have severe impacts on businesses. SMEs need to proactively manage these risks to ensure business continuity and protect their
reputation.
Your Advisory Role
Accountants can assist SMEs in
identifying potential ESG risks
specific to their business and
industry. This involves conducting
risk assessments and developing
risk management frameworks.
Firms can also help SMEs conduct
scenario planning exercises to
understand the potential impacts
of different ESG-related events
and develop strategies to mitigate
these risks.
Sources
Sources of Information: Risk management frameworks
from COSO and ISO 31000. Publications from the World
Resources Institute (WRI) and the United Nations Environment Programme (UNEP).
Online Training: Coursera’s “Enterprise Risk Management”
course, with ESG risk modules. Webinars from the Risk Management Society (RIMS) on integrating ESG into risk
management.
ICAEW Training: ICAEW’s “Risk Management and the Role
of Accountants” course. Specialised training on ESG risk
assessment and scenario planning.
ACCA Training: ACCA’s risk management courses with
ESG-specific content. Seminars on ESG-related risk identification and mitigation.
Other Sources for Knowledge: Books such as “Sustainable Risk Management: A Guide to ESG Integration for Risk Professionals”. Case studies and white papers from consulting firms like Deloitte and PwC on ESG risk management.
Why It Matters to Clients
Access to finance is critical for the
growth and sustainability of SMEs.
Green finance options, such as green loans and sustainability-linked bonds, offer SMEs an opportunity to fund their ESG initiatives while potentially benefiting from lower interest rates.
Your Advisory Role
Accountants can assist SMEs in
understanding and accessing green finance options. This includes advising on the eligibility criteria for green finance, helping prepare the necessary documentation, and aligning the SME’s financial practices with the requirements of green finance providers.
Firms can also guide on how to use green finance effectively to achieve their
ESG goals.
Sources
Sources of Information: Reports from the Climate Bonds Initiative and the Green Finance Institute. Guidelines from the International Capital Market Association (ICMA) on green bonds.
Online Training: Online courses on green finance and investment from the United Nations Environment Programme Finance Initiative (UNEP FI). MOOCs on
sustainable finance from edX and Coursera.
ICAEW Training: ICAEW’s “Finance for Sustainability” course. Webinars on green finance instruments and market developments.
ACCA Training: ACCA’s “Certificate in Climate and Green Finance”. Workshops on sustainable finance and investment.
Other Sources for Knowledge: Books like “Green Finance
and Sustainability: Environmentally-Aware Business
Models and Technologies”. Resources and guidelines from
the Principles for Responsible Investment (PRI).
Why It Matters to Clients
Good governance is critical for ensuring that an SME operates
ethically, transparently, and in
compliance with applicable laws
and regulations.
Strong governance practices can help SMEs build trust with investors, customers, and other stakeholders, reduce risks, and
ensure long-term business success.
Your Advisory Role
Sources
Sources of Information: OECD Guidelines on Corporate Governance: Offers comprehensive guidelines on
establishing effective governance frameworks. IFC Corporate Governance Resources: Provides tools and resources for improving governance practices within
organisations. The Institute of Directors (IoD): Publishes best practices, guidelines, and frameworks for corporate
governance.
Online Training: LinkedIn Learning: Courses on corporate
governance fundamentals, board responsibilities, and governance best practices. Harvard Business School Online: Offers courses on leadership and corporate governance, focusing on ethical decision-making and governance frameworks.
ICAEW Training: ICAEW’s “Corporate Governance for
Accountants” Course: Covers essential governance practices, roles of the board, and how to integrate ESG into governance frameworks. Webinars on Ethical Governance: Focused on implementing ethical governance practices and the role of accountants in promoting good governance.
ACCA Training: ACCA’s “Governance, Risk and Ethics”
Module: Part of the ACCA qualification, focusing on the
principles of governance and ethical decision-making. Seminars on ESG Governance: Focus on the role of governance in ESG and practical approaches for SMEs.
Other Sources for Knowledge: Books like “Corporate Governance and Accountability” by Jill Solomon, which provides insights into the theories and practices of
corporate governance. Resources from the International Corporate Governance Network (ICGN): Offers best practices, principles, and frameworks for improving
corporate governance globally.
The growing importance of ESG presents a significant opportunity for small to medium-sized accountancy firms to expand their service offerings and become trusted advisors to their SME clients. By focusing on strategic, non-audit ESG services such as strategy development, sustainability reporting, carbon footprint analysis, supply chain assessment, risk management, training, and green finance advisory, accountancy firms can help SMEs navigate the complexities of ESG while driving long-term value.
As the business environment continues to evolve, accountancy firms that proactively offer these services
will not only differentiate themselves in the market, but also play a vital role in shaping a sustainable future for their clients.
As ever, AGN members are at different stages of the ESG journey – some are very advanced, and it’s likely
that we have a member who is able to provide friendly and independent advice to you or your clients.
On top of this, AGN is increasingly galvanising a support strategy in this space. Your AGN Regional
Director can point you towards relevant share groups or specialists.
Click here to download the AGN GBV ESG Part III
For further information on this topic or anything relating to the AGN International Association of Accounting and Advisory Firms or to become an AGN member, please email your closest AGN Regional Director (see below) or go directly to www.agn.org.
Malcolm Ward
CEO AGN International
mward@agn.org
Jean Xu
AP Regional Manager
jxu@agn.org
Marlijn Lawson
EMEA Regional Director
mlawson@agn.org
Cindy Frey CPA, CGMA
Americas Regional Director
cfrey@agn.org
Copyright © 2025 AGN International Ltd. All rights reserved. No part of this publication may be reproduced, distributed, or transmitted by non-members without prior permission of AGN International Ltd.
The post Beyond Compliance – Commercial ESG Service Opportunities appeared first on AGN International.
]]>The post Foreign Direct Investments Hot Spots appeared first on AGN International.
]]>This business alert is designed to update AGN members and their clients with insights into the latest Foreign Direct Investments (FDI)- friendly regions and the specific incentives offered within each location.
By understanding the local incentives available in key regions like the United States, India, Vietnam, the UAE, and Brazil, members can better advise clients on how to navigate these environments, from tax advantages to sector-specific grants.
| Select USA: | This is a federal program designed to facilitate FDI by connecting investors with state and local economic organisations. |
| Opportunity Zones: | These zones offer tax incentives in economically distressed communities across the U.S. Investors can defer capital gains taxes by investing in Opportunity Zone projects, with additional tax breaks for longer-term investments. |
| State-specific Programs: | States like Texas and Florida provide local incentives, including property tax abatements, sales tax exemptions on equipment, and R&D tax credits. Each U.S. state maintains unique incentives tailored to industries such as technology, renewable energy, and advanced manufacturing. |
| Opportunities for Client Companies: | The U.S. market is favourable for medium-sized companies, especially those offering innovative products, services, or technology. The vast consumer market, stable economy, and well-developed infrastructure present opportunities in sectors such as technology, healthcare, green energy, and consumer goods. The The Opportunity Zones initiative allows small and medium-sized companies to launch in underserved communities, with the potential for tax deferrals on capital gains. This makes it easier to access lower-cost entry points in established areas. |
| Opportunities for Client Support: | Accountancy advisors can assist clients with navigating the state and federal tax structures, including optimising tax credits, deductions, and available grants. They can help in understanding sector-specific financial incentives, identifying tax-exempt zones, managing compliance with U.S. Generally Accepted Accounting Principles (GAAP), and conducting regular tax planning to maximise savings under SelectUSA and Opportunity Zone programs. |
| Make in India & Digital India: | A program that has been in place for some time now continues with considerable success. These national initiatives encourage investments in manufacturing, technology, and R&D. India allows 100% FDI in many sectors, including electronics, retail, and telecommunications, with streamlined processes and approvals. |
| State-Specific Incentives: | Maharashtra and Tamil Nadu are prime regions for foreign investment, offering land at reduced costs and capital subsidies for R&D and manufacturing. Moreover, the central government provides export incentives and tax holidays, especially for infrastructure, renewable energy, and technology sectors. |
| Opportunities for Client Companies: | India’s initiatives like Make in India and Digital India open pathways for small and medium-sized companies specialising in manufacturing, technology, telecommunications, and e-commerce. With rising consumer demand, an affordable workforce, and relaxed FDI regulations, companies can benefit by establishing production or research facilities to serve local and global markets. Indian states like Maharashtra and Tamil Nadu provide medium-sized companies in R&D and tech sectors with access to financial incentives, easing expansion efforts. |
| Opportunities for Client Support: | The U.S. market is favourable for medium-sized companies, especially those offering innovative products, services, or technology. The vast consumer market, stable economy, and well-developed infrastructure present opportunities in sectors such as technology, healthcare, green energy, and consumer goods. The The Opportunity Zones initiative allows small and medium-sized companies to launch in underserved communities, with the potential for tax deferrals on capital gains. This makes it easier to access lower-cost entry points in established areas. |
| Opportunities for Client Support: | Accountancy firms play a crucial role in helping clients understand local tax structures and in leveraging state and federal subsidies. Assistance in navigating FDI compliance requirements, optimizing cost structures under the Goods and Services Tax (GST), and setting up joint ventures or subsidiary structures can be invaluable. Additionally, accountants can guide clients on regulatory requirements and investment financing specific to India, helping them leverage government initiatives. |
| Economic Zones: | Vietnam has established Special Economic Zones (SEZs) offering corporate tax holidays for up to four years and reduced rates for nine more years in priority sectors like manufacturing, tech, and renewable energy. |
| Government Grants and Tax Relief: | To attract manufacturing giants, Vietnam provides import duty exemptions on equipment and materials, as well as financial support for training local employees. Ho Chi Minh City and Hanoi are key destinations, with incentives to attract FDI in high-tech manufacturing. |
| Opportunities for Client Companies: | Vietnam is rapidly growing as a manufacturing hub, with particular appeal to small and medium-sized companies in electronics, textiles, and renewable energy. Economic zones provide companies with tax relief and infrastructure support. Companies focused on manufacturing can benefit from cost-effective labour and proximity to other ASEAN markets. |
| Opportunities for Client Support: | Clients will need advisory support in navigating Vietnam’s tax holiday regulations, import duty exemptions, and investment incentives within special economic zones. Advisors can assist with compliance under Vietnam’s corporate tax code, provide guidance on labour and production cost structures, and help clients leverage double taxation agreements. Establishing a local presence with the correct tax structuring can be vital for reducing long-term costs. |
| Free Zones: | Dubai’s Jebel Ali Free Zone (JAFZA) and Abu Dhabi’s Ghadan 21 offer 100% foreign ownership, full repatriation of profits, and no import or export duties. These zones are especially appealing for logistics, finance, and tech firms, providing efficient setups for international businesses. |
| Sector-Specific Grants: | The UAE provides additional support through subsidies and reduced utility costs, particularly in renewable energy and technology, to build a sustainable economy under its Vision 2030 plan. |
| Opportunities for Client Companies: | The UAE’s free zones, such as JAFZA in Dubai, offer 100% foreign ownership and full profit repatriation. Small and medium-sized companies in logistics, finance, and technology can capitalise on the UAE’s infrastructure and tax-free environment to serve both local and international clients. |
| Opportunities for Client Support: | Clients can benefit from accountancy support in understanding free zone versus mainland business setups, structuring profit repatriation, and complying with UAE’s VAT requirements. Advisors can also provide guidance on securing financial assistance under UAE’s Ghadan 21 initiative, including grants for green energy and digital sectors, and assist in navigating employment regulations tailored to clients in free zones. |
| Inovar-Auto Program: | Focused on the automotive sector, this program offers tax reductions for companies investing in fuel efficient and innovative technologies. |
| Reintegra Program: | Aims to boost exports by offering tax credits to Brazilian-based manufacturers. States like São Paulo provide further incentives for green and digital industries, such as property tax reductions and R&D grants. |
| Opportunities for Client Companies: | Brazil’s programs like Inovar-Auto and Reintegra offer small and medium-sized companies incentives to invest in automotive innovation and export manufactured goods. With high growth potential in agriculture, renewable energy, and technology, companies can benefit from state-level programs providing tax breaks and training subsidies. |
| Opportunities for Client Support: | Accountants can help clients navigate complex tax systems, claim export tax credits, and structure investments for maximum tax efficiency. Given Brazil’s regulatory complexity, advisors are essential in managing local tax compliance, securing grants, and handling cross-border financial reporting. Advisors can also help clients structure tax-efficient supply chains and prepare documentation for incentives available through Inovar-Auto and Reintegra. |
Each of these hotspots combines favourable economic policies, targeted incentives, and support programs designed to draw foreign investment in priority sectors. These incentives are often structured around green energy, technology, and manufacturing initiatives, reflecting a global trend towards sustainable and innovation-driven FDI.
For detailed information on each FDI region, including program specifics and eligibility requirements, please refer to key sources such as Select USA’s FDI resources, India’s Make in India initiative, and similar government portals in Vietnam, the UAE, and Brazil.
Additional insights and data are available from fDi Intelligence and the World Investment Report by UNCTAD, which provide ongoing updates on FDI trends and incentive programs worldwide.
Members can keep their advisory services aligned with the latest global investment opportunities by utilising these resources.
More broadly, AGN provides a range of resources for members to plan their international business strategy:
For further information on this topic or anything relating to the AGN International Association of Accounting and Advisory Firms or to become an AGN member, please email your closest AGN Regional Director (see below) or go directly to www.agn.org.
Malcolm Ward
CEO AGN International
mward@agn.org
Jean Xu
AP Regional Manager
jxu@agn.org
Mireia Rovira
CSA Regional Director
mrovira@agn.org
Marlijn Lawson
EMEA Regional Director
mlawson@agn.org
Cindy Frey CPA, CGMA
NA Regional Director
cfrey@agn.org
Copyright © 2024 AGN International Ltd. All rights reserved. No part of this publication may be reproduced, distributed, or transmitted by non-members without prior permission of AGN International Ltd.
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]]>The post AGN Impact Report 2024 appeared first on AGN International.
]]>As a leading international association, we empower firms worldwide to advance sustainability.
The AGN Impact Report highlights our commitment to accountability standards and responsible business practices within the global accounting community. Our focus on service evolution, technology, and talent development through the Member Agenda has been instrumental in helping members navigate today’s fast-changing business environment.
While recent reports suggest a slight easing of the situation, the shortage of talent is affecting business growth and operational efficiency, as highlighted by recent data indicating that 74% of businesses in this sector are experiencing a strain due to a lack of skilled workers. The sector is reported to be 22% understaffed, with an average lead time of four months to hire a suitable candidate. Furthermore, 39% of firms cite a lack of qualified candidates as a primary concern, while 31% highlight retention issues. (Source: Accountancy Today).
We celebrate our diverse membership spanning continents and cultures, united by a shared dedication to sustainability. Environmental, Social, and Governance (ESG) factors are key to long-term success in today’s evolving business landscape. Accountants are at the forefront, guiding businesses toward sustainable practices.
While we don’t mandate ESG policies, we provide the tools, resources, and education necessary for firms to integrate sustainability into their operations. We’re also mindful of our environmental footprint, especially regarding our global conferences, and are committed to minimising it through carbon offsetting, sustainable venues, and virtual attendance options.
Our association facilitates collaboration and knowledge-sharing among accountants, equipping them with the skills to lead in sustainable business practices. This report outlines our ongoing efforts to advance ESG principles, and while the journey continues, our focus remains on driving positive change and building a sustainable future for all.
Click here to download the full AGN Impact Report 2024
For further information on this topic or anything relating to the AGN International Association of Accounting and Advisory Firms or to become an AGN member, please email your closest AGN Regional Director (see below) or go directly to www.agn.org.
Malcolm Ward
CEO AGN International
mward@agn.org
Jean Xu
AP Regional Manager
jxu@agn.org
Mireia Rovira
CSA Regional Director
mrovira@agn.org
Marlijn Lawson
EMEA Regional Director
mlawson@agn.org
Cindy Frey CPA, CGMA
NA Regional Director
cfrey@agn.org
Copyright © 2024 AGN International Ltd. All rights reserved. No part of this publication may be reproduced, distributed, or transmitted by non-members without prior permission of AGN International Ltd
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]]>The post Importance of Employer Branding appeared first on AGN International.
]]>As we all know, the accountancy sector faces significant recruitment challenges, with many firms struggling to attract and retain qualified staff. Discover how employer branding is a critical strategy to overcome this challenge.
While recent reports suggest a slight easing of the situation, the shortage of talent is affecting business growth and operational efficiency, as highlighted by recent data indicating that 74% of businesses in this sector are experiencing a strain due to a lack of skilled workers. The sector is reported to be 22% understaffed, with an average lead time of four months to hire a suitable candidate. Furthermore, 39% of firms cite a lack of qualified candidates as a primary concern, while 31% highlight retention issues. (Source: Accountancy Today).
We’ve addressed potential strategies for ‘Employer Branding’ in our 2022 GBV entitled “Unlocking Your Firm’s Power to Recruit Quality Staff”, but even since then, employer branding has emerged as the critical strategy to retain and attract staff.
By crafting a compelling employer brand, firms can attract top talent and increase staff retention, thus maintaining a competitive edge. This case study explores the innovative employer branding strategies employed by Q Concepts, an accountancy firm that has successfully navigated these challenges.
Employer branding is the practice of promoting a company as a desirable place to work. It involves communicating the company’s values, culture, and benefits to potential employees, creating a strong brand that resonates with current and prospective staff.
Employer branding is the practice of promoting a company as a desirable place to work. It involves communicating the company’s values, culture, and benefits to potential employees, creating a strong brand that resonates with both current and prospective staff.
A strong employer brand not only attracts top talent but also reduces turnover rates, which is particularly important in a competitive sector like accountancy.
Q Concepts leadership in the Employer Branding field emerges as part of a quality and growth strategy that, in recent years, has seen the opening of new offices and a dynamic re-brand. Q has developed a series of innovative employer branding strategies aimed at enhancing employee satisfaction and retention. These strategies are designed to create a work environment that supports personal and professional growth, encourages autonomy, and fosters a sense of community.
Q Concepts recognises that autonomy is a key driver of employee satisfaction. The firm allows employees to set their own development plans and work at their own pace. Employees are encouraged to engage in projects that energise them, boosting their job satisfaction and enhancing their productivity. By prioritising projects that align with employees’ interests and strengths, Q Concepts ensures that its staff remains motivated and engaged.
The Q Academy puts training and development at the heart of employees’ careers and engagement. From their own soft skills training that focuses on peer-to-peer interaction to technical training, coaching programs and GoodHabitz, a third-party online training approach, the Q employee gets to craft a program most suited to them and their development.
The firm operates with a flat hierarchy, minimising bureaucratic barriers and promoting open communication. Teams at Q Concepts are self-directing, allowing senior professionals to take initiative and make decisions without being micromanaged. This approach particularly appeals to experienced employees who value independence and ownership of their work.
Q has also discovered that employee satisfaction is enhanced by placing inexperienced staff alongside more mature and senior employees. Partner and manager hands-on involvement in projects is as high as 40%. Q operates the self-directed teams model, comprising 9 region and sector-specific teams – the teams are in different geographic locations. Individual team performance is measured in ‘real-time’ through Power BI dashboarding and monthly reports, allowing management to steer individual team performance.

It turns out that technology equals fun and satisfaction at work! Q focuses on developing and using the latest audit and operating technologies as they remove the dull and repetitive tasks that bright, talented young individuals don’t really want to be doing. It means they can focus on more challenging value-added work – which in turn creates greater work satisfaction.
Q Concepts promotes flexible working arrangements, including hybrid working models that allow employees to work from home, the office, or client sites as they see fit. The firm also maintains flexible office hours, which helps employees balance their work and personal lives more effectively. By supporting work-life balance, Q Concepts reduces burnout and increases employee satisfaction.
The firm regularly measures employee satisfaction through tools like the Q Happiness Barometer and Q Culture Assessment. These tools help identify areas where improvements are needed, enabling the firm to address issues proactively. Moreover, Q Concepts updates its compensation plans annually to ensure that employees are rewarded fairly for their contributions.
Social events and team-building activities are integral to Q Concepts’ employer branding strategy. By encouraging employees to plan their own events, the firm fosters a strong sense of community and belonging. This approach not only boosts morale but also strengthens the relationships among team members, which is critical for collaboration and productivity.
Q Concepts understands that its employees are its best ambassadors. The firm has implemented a referral incentive program to encourage employees to recommend potential candidates. This strategy has proven effective, with between 70% and 80% of new hires coming through referrals. By leveraging the networks of its current employees, Q Concepts can attract high-quality candidates who are likely to fit well within the company culture.
In 2023, Q Concepts organically generated almost 2,000 impressions and 26,500 clicks on their LinkedIn account, with no fewer than 61 posts. They run online advertising, which generated another 1 million impressions and 12,500 clicks.
Digital marketing plays an important role – in 2023, Q Concepts published 2 research papers, promoted 2 win-campaigns, held 7 events, 8 round table sessions, and posted 26 stories from colleagues (focus on a personal story like Q’er in the spotlight, my first 100 days at Q, etc.); and 14 blogs. All of which generated 457 new followers on LinkedIn, received 1,281 page views, and received an impressive 2,976 reactions, 84 comments, and 92 reposts.

Implementing these employer branding strategies has yielded positive results for Q Concepts. Employee satisfaction has increased, and the firm has experienced lower turnover rates. Notably, in a team where three employees left due to poor cooperation, Q Concepts implemented coaching sessions that improved team dynamics, resulting in no further departures and even the addition of new team members.
Moreover, Q Concepts’ efforts to enhance its employer brand have translated into increased visibility and engagement on social media. The firm’s LinkedIn activities have generated significant interest, with thousands of clicks, impressions, and interactions, further amplifying its reputation as an employer of choice.
Building on these successes, Q Concepts is continuously looking for new ways to enhance its
employer branding and employee experience.
The firm is exploring international opportunities to attract global talent, which can provide a broader range of skills and perspectives. By opening new offices in attractive locations, such as a planned office in Málaga, Q Concepts aims to increase the happiness of its current employees while simultaneously boosting its recruitment campaigns.
Additionally, the firm is investing in its
digital presence and storytelling capabilities.
Through compelling narratives that
highlight employee experiences, Q Concepts showcases its values and culture, making the firm more relatable and appealing to potential hires. Engaging content, including personal stories, blogs, and videos, provides a transparent view of what it is like to work at Q Concepts, which is a powerful tool in today’s job market where authenticity is highly valued.

Reviewing the Q Concepts approach it’s possible to draw out a series of practical actions that a
typical AGN member could deploy to enhance its employer brand and thus its appeal as a highquality
innovative employer to both existing employees and target recruits:
Q Concepts’ innovative approach to employer branding offers valuable insights for other accountancy firms facing similar recruitment and retention challenges. By prioritising employee autonomy, fostering a supportive work environment, and leveraging the power of employee advocacy, Q Concepts has successfully positioned itself as a desirable employer in a competitive market. As the accountancy sector continues to evolve, firms that invest in strong employer branding will be better equipped to attract and retain the talent they need to thrive.
By continuously adapting its strategies and staying attuned to the needs of its workforce, Q Concepts demonstrates that an effective employer brand is not static but evolves with the firm and its employees. This proactive approach ensures that the firm remains competitive and continues to grow, even in a challenging recruitment landscape.
For further information on this topic or anything relating to the AGN International Association of Accounting and Advisory Firms or to become an AGN member, please email your closest AGN Regional Director (see below) or go directly to www.agn.org.
Malcolm Ward
CEO AGN International
mward@agn.org
Jean Xu
AP Regional Manager
jxu@agn.org
Mireia Rovira
CSA Regional Director
mrovira@agn.org
Marlijn Lawson
EMEA Regional Director
mlawson@agn.org
Cindy Frey CPA, CGMA
NA Regional Director
cfrey@agn.org
Copyright © 2024 AGN International Ltd. All rights reserved. No part of this publication may be reproduced, distributed, or transmitted by non-members without prior permission of AGN International Ltd
The post Importance of Employer Branding appeared first on AGN International.
]]>The post Understanding Outsourcing Service Needs For and From Members appeared first on AGN International.
]]>Through the second quarter of 2024, AGN surveyed its members on the important topic of outsourcing. The purpose of the research was to better understand the prevailing trends and attitudes towards the outsourcing of member accountancy services to other members and /or service providers.
The survey also gauged the potential size of the opportunity for each service and the extent to which members considered themselves a supplier of outsourced solutions.
This survey is another consultation step in the development of the AGN Member Outsourcing Support Framework detailed in the closing pages of this GBV.
The report captures essential information including members demand, drivers, attitude, reasons, propensity, scale of requirements, types of services and importance of language, amongst other important approaches.
This publication is another example of an AGN piece of content that can assist on defining members strategy when planning outsourcing.
This information is available for AGN members only. Learn more on how to become a member.
Contact:
For further information on this topic or anything relating to the AGN International association of accounting and advisory firms, or to become an AGN member, please email your closest AGN Regional Director (see below) or go direct to www.agn.org.
Malcolm Ward
CEO AGN International
mward@agn.org
Jean Xu
AP Regional Manager
jxu@agn.org
Mireia Rovira
CSA Regional Director
mrovira@agn.org
Marlijn Lawson
EMEA Regional Director
mlawson@agn.org
Cindy Frey CPA, CGMA
NA Regional Director
cfrey@agn.org
Copyright © 2024 AGN International Ltd. All rights reserved. No part of this publication may be reproduced, distributed, or transmitted by non-members without prior permission of AGN International Ltd.
The post Understanding Outsourcing Service Needs For and From Members appeared first on AGN International.
]]>The post The AGN Digital Maturity Diagnostic Tool appeared first on AGN International.
]]>AGN Global Business Voice: Practice Management
The digital era has revolutionized how businesses operate, compelling them to adopt digital technologies to remain competitive and relevant. The AGN Digital Maturity Diagnostic (DMDT) is an innovative tool designed to help organizations assess their digital maturity.
This tool is a significant development for AGN International, a global association of separate and independent accounting and advisory businesses. The AGN Digital Maturity Diagnostic assists members in understanding their progress on the digital transformation journey, identifying areas of strength and opportunities for improvement.
The primary objective of this tool is to provide AGN members with an overview analysis of their digital capabilities. This analysis covers various dimensions such as strategy, processes, technology usage, and service delivery. By using this diagnostic, organizations can obtain a window into their relative digital maturity compared to other AGN members.
The DMDT also provides users with a high level report comprising a series of pointers on forward facing strategies – how they move from their level of maturity to the next.
A useful tool for AGN members to map where they are on their digital transformation journey.
Contact:
For further information on this topic or anything relating to the AGN International association of accounting and advisory firms, or to become an AGN member, please email your closest AGN Regional Director (see below) or go direct to www.agn.org.
Malcolm Ward
CEO AGN International
mward@agn.org
Jean Xu
AP Regional Manager
jxu@agn.org
Mireia Rovira
CSA Regional Director
mrovira@agn.org
Marlijn Lawson
EMEA Regional Director
mlawson@agn.org
Cindy Frey CPA, CGMA
NA Regional Director
cfrey@agn.org
Copyright © 2024 AGN International Ltd. All rights reserved. No part of this publication may be reproduced, distributed, or transmitted by non-members without prior permission of AGN International Ltd.
The post The AGN Digital Maturity Diagnostic Tool appeared first on AGN International.
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